We regret that you have experienced some problems with one of our machines.
Here you will find a link to our complaint form which you can download, Complaint form_luggage locker.pdf
Please be so kind and fill in the information below as accurately as possible in order for us to process your complaint quickly.
Send the form to the address which you will find in the upper left-hand corner.
Your complaint/reclaim should be made as soon as possible and must be with us within 2 months after the event.
We regret if this procedure is perceived as circumstantial, but we are obliged to follow the current set of regulations.
If you don’t have a printer
If you can’t print out the complaint form, please write down the following information on a piece of paper and send to us so that we can process your complaint.
Location of the machine
Bank details: clearing- and account number or IBAN and BIC/SWIFT
Amount in SEK
Describe the reason behind the complaint.
Do not forget to sign your complaint!
Please enclose a copy of the receipt in order to ease the treatment of your complaint
Send your complaint to:
Speed Services AB
135 26 Tyresö